What We Collect

We collect personal information during interactions, including your name, phone number, email address,
delivery address, and payment details (last 4 digits of card numbers only, via phone). Technical data
like IP address, browser type, and website activity is gathered through cookies.

How Payments Work

Payments are processed securely over the phone and or via our billing software, a PCI DSS-compliant processor.
We confirm order details (e.g., gallons, rate, total) before charging. Full card details are never stored;
only the last 4 digits are recorded for reference, aligning with our Privacy Policy.

How We Use Your Info

Your information enables us to confirm and fulfill propane orders, coordinate deliveries with AmeriGas (our supplier),
send updates via text or call, respond to inquiries, and improve our services. We do not sell or share your data with
outside marketers.

How We Protect Your Info

We use encrypted phone transactions, SSL-protected websites, internal access controls, and regular system monitoring
to safeguard your data.

When We Share Info

We share data with trusted partners like AmeriGas for delivery coordination, or as required by law, court order,
or to protect our business, team, or customers. Third parties must maintain privacy standards.

Your Choices & Rights

We respect the privacy rights of all U.S. residents, including customers in Pennsylvania and other states where
we operate. Depending on your state of residence, you may have the following rights under applicable privacy and
consumer protection laws (such as the California Consumer Privacy Act and similar laws in other states):
Access or Delete Your Data: You may request access to or deletion of your personal information. We will respond
within 45 days. To make a request, email promopropanellc@gmail.com
Opt Out of Marketing: You may opt out of receiving promotional communications at any time using the unsubscribe
link in our emails.
Withdraw Consent or Payment Authorization: You may revoke consent for data use or withdraw payment authorizations
at any time (in compliance with the Electronic Fund Transfer Act).
Non-Discrimination: We will not discriminate against you for exercising any privacy rights available under federal
or state law.

Data Retention

We retain your data for 7 years to comply with Department of Transportation (DOT) regulations, unless you
request deletion, subject to legal obligations.

Cookies

Cookies enhance your website experience and track usage patterns, but we do not link them to personal info.
Disable cookies in your browser settings anytime.

Text Messaging

We send order confirmations and receipts via OpenPhone. By agreeing to our Propane Sales Agreement, you consent
to texts. Reply STOP to opt out, per TCPA rules.

Links to Other Sites

Our website may link to third-party sites (e.g., AmeriGas). Review their privacy policies, as they differ
from ours.

Updates to This Policy

We may update this policy, posting changes at on our privacy policy page. Significant updates will be notified
via email or text. Continued use signifies acceptance.

Contact Us

For questions or requests, contact us at:
Email: promopropanellc@gmail.com
Phone:817 523 9161